Terms and conditions

We are pleased to inform that MoRTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTAG complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues:

  • Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
  • Plaza not accepting Fastag
  • Plaza is not able to read the Tag
  • Plaza is not supporting for monthly pass issuance
  • Any other applicable issue for Fastag