Support & Help Line Numbers

Please Lodge Your SBI FASTag Complaints at CRM Portal  Click Here

SBI FASTag Helpdesk Team will resolve your complaint lodged to CRM Portal and they will contact you separately for any document if require for resolution of complaint.

Toll Free Number :

You can call our Contact Center Toll Free Number: 1800-11-0018

Toll Plaza Complaints :

We are pleased to inform that MoRTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues:

  • Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
  • Plaza not accepting FASTag
  • Plaza is not able to read the Tag
  • Plaza is not supporting for monthly pass issuance